James joined PricewaterhouseCoopers (PwC) in May of 2015 in the newly established role of Network Chief Information Security Officer (CISO). The Network CISO has been charged with leading a broad information security transformation program across the PwC Network of Firms. James brings his expertise in program effectiveness and organizational transformation to PwC.
Prior to PwC, James was at Zurich Insurance Group where he started in early 2009 as the role of Head of Group IT Risk Americas. In the autumn of 2010 he was promoted to the newly created role of Group Chief Information Security Officer. During his tenure at Zurich, James transformed Zurich's information security posture, developing new and innovative solutions and capabilities, leading the Data Security Improvement initiative on behalf of the Group Executive Committee, and working to enable Zurich employees to work in new and modern ways while remaining secure. Prior to Zurich, James was the Chief Security Officer for American General Financial Services (AGFS), a subsidiary of AIG. At AGFS, James built the first security function at the company and helped shape and guide overall security strategy at AIG. Prior to working at AIG, James was the America’s CISO for Bank Julius Baer. While at Julius Baer, James established the CISO role in the Americas and worked closely with Global CISO in establishing the strategy for the information security program across the company.
James is known across the Information Security industry as change and action oriented executive who thrives on tackling large scale challenges. Furthermore he is also known for his approaches to people management, emerging technology and tight integration with business strategy. In 2014, James’ transformation of Zurich’s information security program won the ‘RSA Excellence in the field of Information Security’ award. This award is given to the top executive in the information security industry determined by a judging committee of industry peers.